Shipping policy
Production Times
Our goal is to produce and ship your custom products as quickly as possible while maintaining high-quality standards.
- Standard Production: Most orders are produced within 2–3 business days after your order and print-ready artwork have been received.
- Rush Production: Rush production may be available for an additional fee. Availability depends on the product, order size, and current production schedule.
- Peak Seasons: Production times may be extended during holidays, promotional periods, or other periods of high order volume.
- Large or Complex Orders: Orders requiring specialty materials, custom finishing, large quantities, or additional production steps may require additional time.
- Production vs. Shipping: Production time does not include shipping/transit time. Shipping time begins once your completed order has been transferred to the carrier.
Shipping
Shipping options, estimated delivery times, and costs are calculated at checkout based on your order and delivery location.
- Free Shipping: Free shipping may be available on qualifying orders and will be displayed at checkout when applicable.
- Shipping Estimates: Carrier delivery dates are estimates and are not guaranteed unless specifically stated.
- Tracking: Once your order ships, tracking information will be provided when available.
- Carrier Delays: We are not responsible for delays caused by shipping carriers, weather, incorrect delivery information, or circumstances outside of our control.
- Incorrect Addresses: Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.
Please keep in mind that selecting an expedited shipping method does not shorten production time unless rush production is also selected and available.